44zz Privacy Policy

1Introduction & Scope

This Privacy Policy ("Policy") governs the relationship between 44zz ("we", "us", "Platform") and every member ("you", "user") who uses its services. When you visit the 44zz website, open an account, play games, or use any service, you are considered to have accepted the terms of this Policy.

Our goal is to ensure the privacy and security of your information. 44zz believes that a transparent and responsible platform is honest with its users — leaving no ambiguity about how their data is handled.

This Policy has been drawn up in line with applicable digital security and data protection regulations in Bangladesh. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

2What Information We Collect

44zz collects only the information necessary to provide services, manage accounts, and ensure security. We do not collect any unnecessary information.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — only persons aged 21 or above may open an account)
• Email address and mobile number
• Residential address
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• Relevant portions of a national identity card or passport for identity verification
• Messages and information you provide via support chat or email

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Time of site visits, page navigation, and session duration
• Cookies and session tokens (details in Section 6)
• Gameplay history and transaction records

3Purpose of Data Use

Collected information is used only for the specific purposes listed below. We do not use it for any other purpose.

3.1 Service Operations

• Keeping account creation, verification, and login processes secure
• Processing deposit and withdrawal transactions — in particular via bKash, Nagad, Rocket, Upay, and bank transfer
• Accurately delivering bonuses, cashback, and VIP benefits
• Maintaining gaming history and transaction records

3.2 Security & Protection

• Preventing fraud, money laundering, and unauthorized access
• Age verification — confirming that the user is 21 years of age or older
• Detecting and stopping unusual account activity
• Implementing responsible gaming policies and managing self-exclusion processes

3.3 Communication & Support

• Providing support via 24/7 live chat and email
• Sending account-related notifications, transaction confirmations, and policy change notices
• Sharing relevant offers and promotional information with your consent

3.4 Platform Improvement

• Analyzing user experience to improve site performance
• Using aggregate (combined and anonymized) data to make decisions about introducing new games and features

4Data Sharing & Third Parties

44zz never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following situations in the interest of operating our services:

4.1 Payment Processors

Necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. This information is used solely for that specific transaction.

4.2 Technology Service Providers

Selected technology partners receive limited, contractually bound access for operating the site's technical infrastructure — server hosting, cybersecurity, game software (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming).

4.3 Legal Obligations

We may be required to disclose necessary information in response to applicable laws of Bangladesh, court orders, or demands from regulatory authorities. In such cases we provide only the minimum information required.

5Data Storage & Security

44zz applies industry-standard technical and administrative security measures to keep your information safe.

5.1 Technical Safeguards

• TLS/SSL encryption is used for all data transmission
• Stored sensitive information is kept in an encrypted state
• Regular security audits and penetration testing are conducted
• Firewalls and intrusion detection systems are active
• Payment-related information is held in a separate, secured environment

5.2 Administrative Safeguards

• Only authorized personnel may access your personal information
• All staff are trained on privacy policy
• Staff access is controlled on a need-to-know basis

5.3 Data Retention Period

All relevant information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal, financial, and regulatory requirements. Once that period has passed, the information is securely deleted or anonymized.

6Cookies & Tracking Technologies

44zz uses cookies and similar technologies to keep the website functioning properly and to improve your experience.

6.1 Essential Cookies

Without these cookies, core site functions — maintaining login sessions and processing transactions — are not possible. They are always active.

6.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and gaming preferences. They can be disabled, but some features may not be available as a result.

6.3 Analytics Cookies

Aggregate and anonymized data is collected to monitor and improve site usage. This information does not identify any individual.

7Your Rights

As a 44zz user, you have the following rights over your own information:

7.1 Right to Access

If you wish to see what information we hold about you, send a written request to [email protected]. We will respond within a reasonable time.

7.2 Right to Correction

If any information in your account is incorrect or incomplete, you may request a correction. Correcting certain information (such as identity verification documents) may require additional verification.

7.3 Right to Deletion

Alongside a request to close your account, you may apply to have your personal information deleted. However, certain information may need to be retained for a defined period due to legal and financial obligations.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may request to opt out at any time by contacting [email protected]. Transaction-related notifications (such as deposit confirmations) cannot be turned off, as they are an essential part of the service.

7.5 Right to Data Portability

If you would like a copy of your gaming and transaction history in a specific format, please contact our support team.

8Protection of Minors

44zz is intended only for persons aged 21 or older. We do not knowingly collect, store, or process the information of any person under the age of 21.

Age is verified at the time of account registration. If we become aware that a user is below the required age limit, we will immediately suspend their account and delete the associated information. If you are aware of any such case, please notify us at [email protected] without delay.

9International Data Transfers

44zz primarily operates to serve Bangladeshi players. For technical service requirements, data may sometimes be processed on servers in other countries.

For any such transfer, we ensure that the relevant service provider follows adequate data protection standards and is contractually obligated to maintain proper security measures.

10Policy Changes

This Privacy Policy may change due to service improvements, legal changes, or other reasons. For any significant change, we will:

• display a notice on the website;
• send a notice to the registered email address;
• clearly state the date on which the change takes effect.

Your continued use of the site after a change will be considered your acceptance of the new policy. We therefore recommend reviewing this page regularly.